I just want to say thanks a lot! Its a small hotel with incredibly comfortable and exceptionally nice rooms👌😃

came in tapachula to relax and have fun, this small hotel was cozy base for doing it. the rooms were comfy and exceptionally nice and we could park on site. the bed was comfortable, had fairly clean bathroom.

Modern hotel, comfy beds, great facilities, helpful staff , good location opposite mall.

Not obvious to find.

The staff are really helpful, managed the parking onsite.

The room was incredibly comfortable with a safe, a flat-screen TV with satellite channels and a writing desk.

Comfy room, exceptionally comfortable bed and clean bathroom...

We had a really modern and comfortable room with a nice hot shower at One. The facilities, like the free washing machines and computers, were a great bonus. The staff, especially our angelic helper Leandro, went above and beyond to make our stay unforgettable. He was fluent in English and even knew a bit of French and German. He provided us with valuable information, helped us order food in the city, called taxis, and assisted with anything we needed. Despite a few minor drawbacks, like the awkward breakfast setup and language barrier, I would definitely recommend this hotel. our experience at One was fantastic.

Satisfied with the hotel, it's a decent place for staying in Tapachula.

Our recent stay in Tapachula was quite enjoyable. The hotel had modern and comfortable rooms with hot showers that made our stay relaxing. the hotel provided free washing machines and computers which were very useful. Leandro at the front desk was knowledgeable, multilingual, and willing to help guests with information and recommendations. the staff was friendly and helpful. The location opposite the mall was convenient for our needs.

The included breakfast was not ideal as we had to point at items behind a counter, and the language barrier made it difficult to communicate with the staff in charge. The hotel's location was a bit out of town, making it challenging to explore the city on foot.

We stayed at this modern hotel with comfy bedrooms and hot showers. The location was convenient, perfect opposite the mall, allowing easy access to shopping and food. We were impressed by the helpful service, particularly from Leandro. Facilities such as free washing machines and computers were a plus, and the staff was always friendly and willing to assist.

The restaurant staff made it difficult to select items behind a counter, leading to frustration and a lack of variety compared to a typical buffet-style meal.

Modern facilities with comfortable rooms and hot showers. The hotel offers free washing machines and computers, plus staff were incredibly friendly and helpful. The location opposite the mall was perfect for our needs.

The breakfast included was not up to scratch as instead of a buffet, we had to awkwardly point at items behind a counter that we could not quite see. This made selection difficult, particularly with the language barrier.

The hotel had everything I needed for a comfortable stay. The location opposite the mall was perfect for me, as I wanted a place to sleep after a busy day of shopping. The facilities were great, with free washing machines and computers available. Additionally, the staff were incredibly friendly and helpful. Leandro even went above and beyond to make my stay unforgettable by providing me with useful information about this city in English.

Didn't dislike anything about the property.